Great hotel,wonderful staff,excellent holiday! The staff at this hotel are wonderful.The food and drinks were excellent quality and there was something for everyone. I would definitely recommend this hotel and would love to return.Best value for money.

Brilliant holiday Stayed here for October 1/2 term booked last minute due to original holiday being cancelled. We had a really lovely week and can only thank every member of staff for making us feel so welcome. The room was lovely, food delicious, kids loved the water park. The entertainment team worked hard under exceptional circumstances. Overall we had a absolutely amazing time. I would definitely recommend this hotel and would love to return.

Amazing Hotel We recently spent 10 nights at the Sofianna on a last minute trip when all of our other holidays had been cancelled this year. We were slightly concerned what it would be like in the current covid situation but it was one of the best holidays we have had. The hotel has everything you need and will be even better when the other facilities that had to close because of covid reopen. We stayed in a family room with our 2 children which was lovely and spacious, much needed when there are 4 of you in a room. The pools were great we spent our time near the splash park and the pool near there with our children and they went to the kids club with Chloe a few times before it closed and thoroughly enjoyed it. They loved the mini disco with Ashley who was so lovely and they enjoyed the shows, the team A/B game was a lot of fun and my 8 year old loved it when everyone started to get up and dance. It was lovely to see our kids have fun and be kids after the year it has been. Every single member of staff here are amazing, they make you feel so welcome. We arrived the day before Cyprus was put on the quarantine list and it was such a shame for the hotel and all of the staff. They were genuinely upset over it and as the days went by more people left and nobody else arrived. By the end of our holiday there were a handful of us left but all of the staff continued to be so attentive and thoughtful. The food was lovely every night even with such reduced numbers the food was well thought out and we couldnt fault anything. A special mention goes to Andreas, Assistant Manager who we knew from our wedding at the Louis Imperial 7 years ago, we had a special surprise when we saw him now at the Sofianna and he couldnt do enough for us to make our holiday special. My parents were due to fly out a few days after us to join us for a week and when TUI cancelled their holiday Andreas went above and beyond to help me arrange a room for them and we managed to get them another flight. Andreas makes this place special seeing him walking around and making sure everything is just right all the time. Greta is also lovely and another special mention to Alanya who is always smiling and friendly. Many thanks to each and every one of you at Sofianna who go above and beyond for your guests. We will definitely be back and we are counting down the days!

Great staff and a great hotel Don’t be put off when you arrive this hotel is fantastic, the staff are very helpful and courteous. Greta is customer experience and couldn’t do enough to help 👏👏. The food is great and the hotel is spotless, pools are excellent and very clean. We stayed in swim up and was well worth the extra cost. Even with Covid the staff were always helpful and polite.

Lovely hotel and staff We stayed at Sofianna for two weeks. We stayed in a family room on the third floor with sea views, fantastic room with great views. The two double beds pushed together for the adults is always a let down. The hotel was lovely and clean and the bar and waiting staff were so friendly. Alanya, George and Maruis were a credit to the resort. So kind and working in difficult times,they made us feel very welcome and our children also enjoyed chatting to them. The water slide area at the hotel was fantastic for both our young children. The food was amazing and the chef and his team provided a wide variety of high quality food..they were also going the extra mile when we asked for a few extra things for our fussy children. The management team also checked frequently with us that we were enjoying our break and genuinely cared. The kids club was on most morning and the Chloe kept our kids busy out of the sun for a few hours doing arts and crafts. The evening entertainment leaves a lot to be desired and the word "show" would suggest there are some perfomers, however we and a few others guests thought the "shows" were very poor and immature..the fire show was however a better class. Bingo is on every night for 5 euros which adds up i is finished for the "show" We had a wonderful stay at a gem of a hotel.

Great hotel, great staff, excellent holiday! Stayed for a week in October. On arrival we were given a warm welcome and the reception explained everything to us. They even had made up sandwiches as we arrived fairly late. They let us know that the All Inclusive bar shut at midnight and so we would need to be quick to enjoy the last 30 mins of it. The only thing we weren’t told was that you could rent beach towels – another guest told us that you can pay 10 Euros deposit at reception and the spa will give you beach towels daily. We booked a deluxe family room which was huge for the two of us, however this was the cheapest room available on booking. It was clean and everything was as you'd expect from a 4* hotel. There's a hairdryer built in to dressing table which seemed decent but we took our own. It's been a while since we've done a 'sit round the pool' type holiday (10+ years) however I was surprised to see that the reserving of sunbeds is still a thing - but I guess us brits will be brits! There was still plenty available at 8am when we stuck our towels on some on the way to breakfast. The animation team are great and keep you entertained with a variety of games and activities. The aqua zumba is entertaining even if just watching as the staff put in so much effort! Table tennis/archery/quizzes all great too. We never stayed in for the evening entertainment. The food was excellent with a great variety. We only stayed in twice for the evening meal as we wanted to eat out to sample local cuisine and help out some of the local businesses which have undoubtedly struggled during the pandemic (I'd recommend The Windmill round the corner). The location was great with bar street only a short walk away as well as the harbour and seafront. The staff at the hotel were constantly great, particularly the bar staff. The guest relations manager was always present and introduced herself early on. She then ensured everyone was aware of new laws introduced in the country. There’s also a well-stocked shop with snacks, sun cream, basic medication, gifts, kids games, pool inflatables etc. On check out, we were quoted 60 Euros to keep our room due to a late return flight. This seems a little steep. There is a baggage storage facility and there are some communal showers and changing rooms near the pool area which were clean and done the trick! The baggage room also had some very secure safety deposit boxes for 5 or 10 Euros depending on size which was great for handbags and expensive items. All in all, a great stay and would definitely return and recommend!

Lovely hotel and wonderful staff The staff at this hotel are wonderful, from reception staff to the cleaners and the shop and bar staff. Our room (family room overlooking the pool) was gorgeous and spacious, the chefs do a great job of varying the food and produce some particularly lovely salads and desserts. Excellent value for money.

Family October 2020 celebration We booked this hotel for a 1 week all inclusive family holiday to celebrate our eldest son's 21st birthday. Even during these strange times full of covid restrictions we found the hotel to be of an excellent standard. All staff were welcoming, helpful and very polite. The entertainment team were friendly, fun-filled and went out of their way to keep us entertained. From kids mini disco, bingo, fire shows and club dances right through to aqua zumba etc. Aishling and Chloe plus the rest of their team were excellent. Our family of 6 had two rooms next door to each other and on arrival we requested a bottle of champagne in the room for our Son. This was there with glasses and a note wishing him a happy birthday. We each had a bottle of water in our fridges and a selection of tea, sugar, coffee milk etc which allowed us to make a drink while we unpacked. The food on offer in the restaurant was delicious. Every day a change of theme with staple favourites and a separate children's section. The chef would come out and speak to us too which was lovely. The waiting staff were so polite and one called Marious really stood out for us. He was jolly, polite and his service was very efficient. We asked for a late checkout on the day we flew home and this was granted free of charge for both our rooms plus we had fresh towels. The rooms were cleaned daily and were modern and bright. My only disappointment was that we couldn't access the spa facilities due to covid restrictions and the curfew that had been put into force a few days prior to our arrival. this was all out of the hotels control. I would definitely stay there again and for longer next time too.